Uma das ferramentas de que se socorre o
Pensamento Lean na sua visão de favorecer a criação de valor e diminuir a produção de desperdícios/ineficiências, é a aplicação dos
principios 5 S. Nesta ferramenta encontramos a palavra "
seiton" (
整頓) que em japonês significa
organização, ou seja, alocar cada objeto ao seu devido lugar. Promover a organização do espaço de trabalho de forma eficaz.
Lima et al (2013) publicaram um artigo em que questionam se um melhor espaço físico no trabalho pode promover um melhor bem-estar entre os profissionais de saúde, onde afirmam:
"Physical working conditions have potential effects on health, and play an important role in quality of life, and job satisfaction, yet most studies on the direct or indirect consequences of physical environmental conditions on healthcare professionals’ focus on outcomes such as performance, efficiency, and error. The objective of this study was to analyze the effects of the physical environment quality of healthcare settings on professionals’ wellbeing. The sample comprised 148 healthcare professionals working in inpatient or outpatient care units from four different hospitals. Two independent variables were used: Objective environmental quality (high/low) and Type of care unit (inpatient/outpatient); and three well-being indicators were analyzed: Job satisfaction, Perception of the care unit as close to an ideal care unit, and Subjective stress. Results show that healthcare professionals working in hospitals with better physical conditions feel more satisfied with their job, and perceive the care unit as closer to the ideal. Stress levels were not affected by physical environment quality or the type of care unit" (Lima et al, 2013).
Também salientam como importante:
- "The effects of the characteristics of the physical work environment have been described in different professional contexts. Job performance, creativity, communication and collaboration between workers, job satisfaction, mental workload, and health may be influenced by the physical work environment (Bell, Fisher, Baum, & Greene, 1996; Brill, Weidemann, Alard, Olson, & Keable, 2001; Dul, Jaspers, & Ceylan, 2011; Rolo, Hernández-Fernaud, & Díaz-Cabrera, 2010; Smith-Jackson & Klein, 2009)" (cit. Lima et al, 2013).
- "People usually consider good health as a key element in defining their quality of life. Well-being also depends, at least in part, on work, since it provides a sense of identity and social benefit, and occupies a large part of a person’s time (Delhey, 2004). According to the report by the National Institute for Occupational Safety and Health (NIOSH, 2008), health, safety, and workers’well-being are directly or indirectly influenced by the work context. More specifically, working conditions and their effects on health play an important role in job satisfaction and well-being (McCoy, 2002)" (cit. Lima et al, 2013).
- "The work of healthcare professionals is particularly physically and psychologically demanding with much scope for burnout, stress, and error (Chaudhury, Mahmood, & Valente, 2009), and a negative physical environment is an additional stressor that might have harmful implications for their health and well-being" (cit. Lima et al, 2013).
- "Although scant, some research has provided evidence that the quality of the hospital physical environment can contribute to job satisfaction and well-being. Part of the studies focus on the effects of specific features of the environment. For example, Topf and Dillon (1988) found that disturbing noise levels promoted noise-induced stress, which in turn was associated with higher levels of burnout and emotional exhaustion among critical care nurses. Similarly, Blomkvist, Eriksen, Theorell, Ulrich, and Rasmanis (2005) found that lower noise levels were linked with reduced perceived work demands, less pressure and strain, and better speech intelligibility. On the other hand, exposure to at least 3 hours’ daylight seems to reduce work stress and dissatisfaction among nurses, lowering their levels of burnout (Alimoglu & Donmez, 2005)" (cit. Lima et al, 2013).
- "Another environmental factor that has been associated with staff (especially nurses) well-being is unit configuration, particularly the type of unit layout (e.g. radial, single corridor, double corridor) and the type of patient rooms (single versus multiple rooms)" (cit. Lima et al, 2013).
Fonte: A better physical environment in the workplace means higher well-being? A study with healthcare professionals CLÁUDIA CAMPOS-ANDRADE1, ESTEFANÍA HERNÁNDEZFERNAUD2 AND MARIA-LUÍSA LIMA1 1Instituto Universitário de Lisboa (ISCTE-IUL), Cis-IUL, Lisboa; 2Universidad de La Laguna
